Privacy Policy

At Opaline Surfaces, we value your privacy and are committed to protecting the personal information you share with us. 

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, subscribe to our newsletter, or complete a form, we may collect:

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Country
  • Project Details
  • Any additional information you voluntarily provide

Non-Personal Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Analytics Information

2. How We Use Your Information

Your information helps us provide a better experience and may be used to:

  • Respond to inquiries and quote requests
  • Process product and service requests
  • Improve our website and customer experience
  • Send product updates and company news
  • Provide customer support
  • Analyze website traffic and performance
  • Meet legal and regulatory obligations

3. Cookies

Our website uses cookies to improve functionality and understand how visitors use our site.

Cookies help us:

  • Remember user preferences
  • Improve website performance
  • Analyze visitor behavior
  • Enhance browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

4. Information Sharing

We respect your privacy and do not sell or rent your personal information.

We may share information only with:

  • Trusted service providers
  • Shipping and logistics partners
  • Technology and website service providers
  • Government authorities when legally required

All third parties are expected to maintain appropriate security standards.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

6. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections or updates
  • Request deletion of your information
  • Withdraw consent where applicable
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations.

9. Children’s Privacy

Our website is intended for business professionals and individuals over the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

The updated version will always be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or how we handle your personal information, please contact us using the details below.

Opaline Surfaces

Head Office
B-1003, World Trade Tower
Sector 16, Noida, Uttar Pradesh 201301
India

Email
[email protected]

Phone
+91 120 456 7890

Website
www.opalinesurfaces.com