Terms & Conditions
Please read these Terms & Conditions carefully before using our website or purchasing products from Opaline Surfaces.
Terms of Use
Welcome to Opaline Surfaces. These Terms & Conditions govern your use of our website, products, and services. By accessing this website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please discontinue the use of our website.
Acceptable Use
You agree to use this website only for lawful purposes and in a manner that does not violate the rights of others or restrict their use of the website.
Our website and its content may not be copied, reproduced, distributed, or modified without prior written permission from Opaline Surfaces.
Product Information
Natural stone is a unique material. Variations in color, veining, texture, and pattern are natural characteristics and should not be considered defects.
Product availability may change without prior notice. Images displayed on the website are intended for reference only and may differ slightly from the actual product.
Pricing & Quotations
All pricing provided through quotations is subject to change until confirmed in writing.
Taxes, shipping charges, installation costs, and additional services may apply depending on your location and project requirements.
Order Acceptance
Orders become valid only after written confirmation from Opaline Surfaces.
We reserve the right to refuse or cancel any order due to product availability, pricing errors, payment issues, or other unforeseen circumstances.
Shipping & Delivery
Estimated delivery dates are provided for guidance only.
While we strive to deliver products on schedule, delays caused by transportation providers, customs clearance, weather conditions, or unforeseen events are beyond our control.
Returns & Claims
All claims regarding damaged or incorrect products must be reported within the specified inspection period after delivery.
Custom-cut materials and special orders are generally non-returnable unless otherwise agreed in writing.
Limited Warranty
Our warranty covers manufacturing defects where applicable.
The warranty does not cover improper installation, misuse, normal wear, accidental damage, chemical exposure, or natural variations found in stone products.
Copyright
All website content including logos, photographs, graphics, product descriptions, text, and design elements are the property of Opaline Surfaces and may not be used without written permission.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, store, and use your information.
Liability
Opaline Surfaces shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services to the fullest extent permitted by applicable law.
Changes to These Terms
We reserve the right to update these Terms & Conditions at any time without prior notice.
The latest version will always be available on this page.
Questions?
If you have any questions regarding these Terms & Conditions, please contact us.
Email
[email protected]
Phone
+1 (416) XXX-XXXX
Address
Head Office : B-1003, World Trade Tower, Sector 16, Noida, Uttar Pradesh 201301, India